Shipping and Delivery Terms

Standard Delivery:

Our Standard Delivery time is 10-14 working days unless it is a pre-order and a specific timeline is mentioned on our website. Orders are typically processed within 10 working days. Delivery times range from a minimum of 7 days to a maximum of 14 days. If there is any delay expected in delivering your order, you will be notified by our team.

Order Processing: 

Please allow up to 10 working days for order processing. You’ll receive an email notification once your order is on its way, typically within 10 working days. We will send you the video of the product before shipping.

Shipping Options:

Domestic Shipping:

We offer free shipping on all domestic orders. Shipping time is 4 to 5 days for Ready Stock items and 12-14 business days for other items.

Packaging:

Every jewelry package from us arrives at your doorstep in durable, tamper-proof, and high-quality packaging. Your item is delivered to you in an exclusive Solitaire Waves box.

Insurance and Tracking

: The package shipped to you is fully insured. Once your order is shipped, the tracking information is shared with you via email and SMS. You can track the current location of your shipment and the expected date of delivery using the provided tracking number.

Partnered Shipping Companies

: We partner with trusted shipping companies like Bluedart, E-kart, Amazon Shipping, and others to ensure your order is in safe hands.

Custom Products & Made-to-Order

: If you’ve ordered a Custom Product or Gold Jewellery, please be patient. These unique items are crafted just for you and might take a bit longer to ship. Expect an additional 2-3 days for your made-to-order product.

Customer Support

: For further inquiries, contact us at

solitairewaves@mail.com

or call at 9000331057. We’re dedicated to providing the best shipping experience and serving customers all over India.